NICMAIL FAQ


FREQUENTLY ASKED QUESTIONS

Q1 What is an Email address?
Q2 What is the WebSite (Webpage) for accessing the Email?
Q3 How to change the Email password?
Q4 How to create a new folder?
Q5 How to change the display preferences?
Q6 Can I change the number of messages listed on the screen at once in Webmail?
Q7 How to activate the vacation message?
Q8 How to use the Address Book?
Q9 How to move the Particular folder contents to another folder?
Q10 Can I use more than one email program to read my email?
Q11 Why do I get messages replying to emails I never sent?
Q12 How to sort all the mails in the Inbox in a specified Order?
Q13 How to use Calendar function?
Q14 What are the settings for Email configuration in POP3 client?
Q15 I Can't Open Attachments in Outlook Express
Q16 How to manage Mails?
Q17 How I can enable Hindi or Tamil language support?
Q18 How to use search tool?
Q19 How to use Instant Messaging?
Q20 How to configure Instant Messaging?
Q21 File Manager?
Q22 Non compatibility with Mozilla Firefox version 3 and above.
Ans1  Email address:

An example email address looks like this: abc@nic.
This address is made up of two parts:

Email account : abc -This is a particular users email account name that, in this case, the nic.in mail server can deal with.
Domain name : nic.in -This is a name that an organization i.e. NIC has registered so that they can use it on the Internet.

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Ans2   WebSite (Webpage) for accessing the Email  

http://mail.nic.in

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Ans3  Change the Email password

For changing the Email password the user has to login through browser(http://mail.nic.in). And please follow the link Change Password

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Ans4  Creating a new folder

For creating a new folder the user has to login through browser(http://mail.nic.in). And please follow the link Create Folder

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Ans5   Change the display preferences

Please follow the link Mail Display Preferences

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Ans6 Change the number of messages listed on the screen at once in Webmail

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Ans7 Activate the vacation message
  • Please follow the link Mail Preferences
  • Click on link To Set Vacation Messages

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Ans8 How to use the Address Book?

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Ans9 Move the Particular folder contents to another folder

Please follow the link Moving Messages

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Ans10 Use more than one email program to read email

Yes, you can, so long as you only use one at a time. (For example you can use WebMail at home and Outlook Express at work, but make sure that you close Eudora before you leave work)

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Ans11 Why do I get messages replying to emails I never sent

This is usually caused by a virus infection, most often on someone else machine. The virus trawls the infected machine for email addresses which are then used to send out infected massages to random recieents which appear to come from randomly chosen senders The apparent senders may then get replies from the targeted recipients,or failure messages if the emails could not be delivered for some reason.There is little you can do about this other than always keeping your own machine up-to-date with antivirus software and system updates.

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 Ans12 Sort all the mails in the Inbox in a specified Order

Click on the respective INDEX(i.e. From,Date,Subject..) to sort the mails in the specified order

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 Ans13 How to use Calendar function?

Click on the Calendar tab in the mail window to open the Calendar page.

Please follow the link Calendar help

Please follow the link for Manage Calendars Calendar help

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 Ans14 Settings for Email configuration in POP3 client

Open the Outlook Express and configure it as follows-
Select Tools-->Acccounts----->All---->
(a)Add--->Mail

    Display Name: "Your name"
    Email Address: "Your complete email address"(e.g. id@nic.in)
    Incoming Mail Server: POP3
    Incoming mail server : mail.nic.in
    Outgoing mail server : mail.nic.in

(b)Properties-

   (i)General

     Email address: "Your complete email address"
   (ii)Server

     My incoming mail server is : POP3
     Incoming mail server : mail.nic.in
     Outgoing mail server : mail.nic.in
     Click the checkbox for : My server requires authentication
   (iii)Advanced

     Outgoing mail (SMTP) : 465
     Click the checkbox for : This server require secure connection(SSL)
     Incoming mail server : 995
     Click the checkbox for : This server require secure connection(SSL)
     Click the checkbox for : Leave a copy of message on server

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 Ans15 Can't Open Attachments in Outlook Express
If you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: ?OE removed access to the following unsafe attachments in your mail.?
To check your e-mail security settings:
  • Open Outlook Express
  • Click on Tools in the menu, and scroll down to Options
  • Click on the Security tab
  • Make sure ?Do not allow attachments to be saved or opened that could potentially be virus? is UNCHECKED.
  • Click on the Apply button
  • Click on OK

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 Ans16 How to manage mails?


Please follow the link Managing mails

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 Ans17 How to enable Hindi and Tamil language support?


Please follow the link Language Preferences

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Ans18 Using search Tool:
you can search through a specific folder for given criteria that match against different header fields. When you submit your data, the list of messages will come up below the search form. You can choose the message you wish to view, and read it just like a normal message

Please follow the link Search Messages

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 Ans19 How to use Instant Messaging?


Please follow the link Instant Messaging

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 Ans20 How to configure Instant messaging?


Please follow the link Instant Messaging

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Ans21 File Manager:

Please follow the link File Manager

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Ans22   Non compatibility with Mozilla Firefox version 3 and above  

There are some compatibility issues with Mozilla Firefox version 3.0 and above. Please use the older versions of Mozilla firefox.(version 2.0.x.x)

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